Know Your Rights
Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.
Will the insurance company guarantee your work?
We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.
Who pays for repairs?
It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.
Do I have to accept the insurance company's appraisal of damage?
No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.
Do I have the right to a rental car?
If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.
If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.
Want more information on your rights? To make an appointment, call us at 773-424-7438 or make an appointment online!
Know Your Rights
Midway Auto Service is close to my house, and when i needed help to fix and keep my truck running, my friend reccomended the shop. Excellent service, fantastic work, and reasonable prices. Yes it may take a while, but you can't rush perfection. The mechanics are attentive to your vehicles problem, and will find and fix what's wrong, even if you use crazy sounding sound effects to describe the problem. So glad to have found a good repair shop!
Affordable, and good service!
I always bring my car here, prices are reasonable and they know what they are doing!
Great customer service!
They never let me down, their work is 100% and affordable!